how come BT offer great broadband deals for new customers, but dont care about reducing prices for existing?

August 23rd, 2008 Broadband Admin 5 Responses

Cancel your agreement and then you can get 6 months at reduced rate. Causes loads of extra work for BT and you get a better deal. Rip off Britain strikes again!!!!!!
It doesn’t answer the question why they don’t look after their loyal customers without me having to resort to dirty tricks though

I suggested I was considering switching and they offered £5 per month discount to stay with them for another year.
So I did.
Once that's up I'm looking again as I've heard sky can do faster connection speeds around our way even though BT say we can't go any faster..

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5 Responses to “how come BT offer great broadband deals for new customers, but dont care about reducing prices for existing?”

  1. Someone

    Well there you go you answered your own question.
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  2. bluebottle

    i agree – once they have you signed up thats all they care about !!!
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  3. mattribbins

    BT want more customers. dont really care about existing ones.
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  4. albertbigndaft

    I suggested I was considering switching and they offered £5 per month discount to stay with them for another year.
    So I did.
    Once that's up I'm looking again as I've heard sky can do faster connection speeds around our way even though BT say we can't go any faster..
    References :

  5. martis_gal

    a friend of mine has sky broadband and its very quick a lot quicker than bt and telewest i thought. BT wont let me leave them though, unfortunately otherwise i would go sky broadband
    References :

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